- All appointments must be pre paid in advance.
- For flea treatment visits we will make one visit to survey the site and apply an appropriate treatment.For mice, rat, or cockroach treatment visits we will make an initial visit to survey the site and apply an appropriate treatment.
- For bed bug treatment visits we will make an initial visit to survey the site and apply an appropriate treatment.
- If a customer fails to keep to the agreed appointment, the visit will be cancelled without refund.
- If the reported pest is within a loft space the technician may not be able to safely access the area.
- Flea treatment and other treatments may still be possible without full access however, this will be based on our assessment.
- Keep children, livestock and pets away from pesticides, baits, traps and poisons.
- Do not disturb or otherwise interfere with pesticides, baits, traps, and poisons.
- Pesticides and rodenticides may be dangerous and should not be handled.
- Advise us immediately of any interference with pesticides, baits, traps, and poisons or where you suspect there is a risk to persons, animals or the environment from our treatment.
- Properly dispose of dead rodents or other pests from your property.
- Carry out the recommendations of our pest technician for the treatment of your premises.
- Keep appointments with us or tell us in advance if you are unable to keep an appointment.
